3 Bedrooms, Sleeps 6 People Branston Street B18 6BT.

Comfort Zone Serviced Apartments Ltd, Terms and Conditions of Bookings

1.The apartments cannot under any circumstances be used for partying, playing loud music or general nuisance behaviour. Guests must have regard for other occupants in the building. Loud music cannot be played after 11pm and before 11am. Comfort Zone Serviced Apartments management reserve the right to terminate your stay and contract if they deem such behaviour has occurred. In the event of such a breach the FULL security deposit will be retained by Comfort Zone Apartments. No refund will be made if such behaviour is deemed to have occurred……If breached full deposit retained
2.ONLY The maximum number of people as agreed on your booking confirmation can stay at any one time. Some persons may be sleeping on high inflatable single beds in the lounge or bedroom area wherever we deem most suitable or on a Sofa Bed in the Lounge area. Bedding for the Sofa/inflatable bed is usually provided and can be found in the wardrobe or drawers in one of the bedrooms. Guests will need to prepare the Sofa bed to sleep when they are ready to do so.Only the number of persons listed on the Registration Form may occupy the apartment. The apartment cannot be re-let/sublet to any other group/party without the written approval of Comfort Zone Serviced Apartments. The number of persons permitted to occupy the apartment is limited to the number of beds available. Under no circumstances may more than the maximum number of persons specified in the apartment description or in your booking confirmation, occupy the apartment except by prior written agreement with Comfort Zone Serviced Apartments. No additional Visitors are allowed. Comfort Zone Serviced Apartments reserve the right to refuse admittance to the apartment to the hirer and their party if they are in breach of this condition.
If breached full deposit retained
It is now illegal to smoke in the Apartments.Therefore, smoking is not permitted in the apartments or in the internal communal areas of the apartment blocks. A charge of £50 per day to be made from the security deposit, if evidence of smoking is discovered in the apartment.
3.The hirer is responsible for taking all reasonable care of the property and its contents. The property and all equipment,utensils, furniture etc. must be left clean and tidy at the end of the hire period.
Except in the case of normal wear and tear, the hirer will be responsible for making good any damage to the apartment or its contents which has occurred due to negligence, wilful damage or irresponsible behaviour on the part of those occupying the apartment or their guests. Such damage must be reported, without delay, to our local representatives. The cost of the repair or replacement must be agreed with and paid to Comfort Zone Serviced Apartments. This amount may exceed the deposit amount, however the Booking Guest will remain fully liable until all charges for damages or losses plus all costs incurred to make good any damages or losses. These costs may include any legal expenses incurred to recoup monies for damages or losses incurred.
The hirer responsible for booking undertakes that no person will suffer anything to be done which would endanger the policy of our insurers in respect of the apartment and its contents which might make the same void or voidable.Unless otherwise specified, the prices quoted for all serviced apartments include heating, electricity, gas, water and television.
Unless otherwise specified, the prices quoted include maid service once a week. All linen and towels are included and changed once a week. Any extra charges, for apartments which are deemed to be excessively soiled or dirty or beyond reasonable and need additional cleaning time than normal, will be at the management's discretion. An additional charge of £50 will be applied if cleaning of Vomit or other Bodily substances is necessary.
4.Termination by Comfort Zone Serviced Apartments;Comfort Zone Serviced Apartments has the right to terminate a booking at any time on the grounds of abuse to staff or other guests, mistreatment of the apartment or criminal/illegal activity on the part of those occupying the apartment or their guests. In such circumstances, Comfort Zone Serviced Apartments is not obliged to provide or locate alternative accommodation. The period of notice and the proportion of refund are at the discretion of Comfort Zone Serviced Apartments.

5.BY MAKING THIS BOOKING YOU HAVE ENTERED INTO A CONTRACT TO ABIDE BY THESE TERMS AND CONDITIONS.

Booking Cancellation Policy

Changes and cancellations to bookings made up to 7 days prior to arrival are without charge.
Bookings cancelled within the7 days before arrival will be charged a non-refundable cancellation fee of 100% of the booking cost.